Most outsourcing firms hand you off after the sale: a project manager for updates, a rotating bench for the actual work. We built our process to avoid that, on purpose. Our founders sit in on early conversations because we keep few enough clients to make that possible.
The engineers you meet during scoping are the ones who write the code, and they stay on your project through launch and beyond, not until the next sale closes. We work nearshore, with enough overlap in your workday for real-time standups and code review, not a hand-off queue across a dozen time zones. The same engineers stay with you through delivery and support, so the people who scoped the work are still there when it ships.